Frequently Asked Questions
Find answers to common questions about our garage door services.
In most cases, we can resolve sensor issues the same day you call. Sensor problems are among the most common garage door issues we handle, and our technicians carry replacement sensors on their trucks. For simple alignment or cleaning issues, the repair typically takes 15-30 minutes. If a sensor needs replacement, expect about 30-45 minutes. We offer immediate dispatch for emergencies, so if your garage door is stuck open or poses a security risk, call us at (954) 751-3636 and we'll prioritize your service call.
Garage door sensors can malfunction for several reasons. The most common cause is misalignment—if the sensors get bumped or shifted, the infrared beam can't connect properly. Dirty lenses are another frequent culprit; dust, spider webs, and debris can block the beam. In South Florida, we also see issues from sun interference when direct sunlight hits the sensor, and moisture damage from our humid climate. Wiring problems, power surges, and normal wear over time can also cause sensor failures. Our technicians will diagnose the exact cause and provide a lasting solution.
Yes, we understand that a new garage door is a significant investment, and we want to make it accessible for every homeowner. We offer flexible financing options through trusted partners with competitive rates and terms ranging from 6 to 60 months. Many of our customers qualify for 0% interest promotional periods. During your free estimate, we'll discuss all payment options including financing plans tailored to your budget. A new contemporary garage door can increase your home's value by up to 4%, making it one of the best home improvement investments you can make.
Our comprehensive maintenance service includes a complete inspection of all components, lubrication of moving parts (hinges, rollers, springs, and tracks), spring tension adjustment, safety sensor testing and alignment, opener adjustment and testing, weatherstripping inspection, track alignment check, and a written report of our findings. Regular maintenance extends your door's lifespan, prevents unexpected breakdowns, and keeps your warranty valid. We recommend annual maintenance for most doors, or semi-annual for high-use commercial applications.
A standard garage door installation typically takes 3-5 hours, including removal of the old door, installation of the new door and hardware, and testing. If you're also getting a new opener installed, add another 1-2 hours. More complex installations—such as those requiring structural modifications, high-lift tracks, or custom configurations—may take a full day. We always provide a time estimate during your consultation so you can plan accordingly.
We stand behind all our work with a comprehensive 1-year warranty on labor. This covers any issues that arise from our workmanship. Additionally, parts and doors carry their own manufacturer warranties, which typically range from 1 year for small parts to lifetime warranties on some premium doors. We'll explain all applicable warranties during your service and provide documentation for your records.
Absolutely. In addition to residential services, we provide complete commercial garage door solutions including installation, repair, and maintenance for businesses throughout South Florida. We work with roll-up doors, sectional doors, high-speed doors, loading dock equipment, and more. We understand that downtime costs money, so we offer priority commercial service and can often accommodate after-hours repairs to minimize disruption to your business.
We proudly serve Hollywood and the greater South Florida area, including Fort Lauderdale, Pembroke Pines, Miramar, Davie, Plantation, Sunrise, Weston, Cooper City, Dania Beach, and Hallandale Beach. If you're not sure whether we serve your area, give us a call at (954) 751-3636—we're always expanding our coverage and may be able to accommodate you.
Still Have Questions?
Our team is here to help with any questions about your garage door needs.